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Account

An EX-FACTORY Auction (EXFA) account is required to bid on an item. The account is free, and you must accept EXFA's "User Agreement".

The bidder must be "logged in" to an EXFA account for a bid to be accepted. You may logon:

  • Here
  • On the top/right of each EXFA webpage
  • On the "Help" page

If you have an existing account with another EX FACTORY website, the existing EX FACTORY account's email address/password will be honored on EXFA.

To logout of EXFA, a "Log out" link is available at the top/right of each EXFA web page.

Terms and Conditions

Each item in EXFA is only sold in Auction; each item's sale is regulated by its own "Terms & Conditions" contained in the item's "Terms" on the item's detail page and EXFA's comprehensive "Terms and Conditions" of sale (linked from the item's "Terms" page).

It is important and necessary for the Bidder, a prospective Buyer, to accept all "Terms and Conditions" before placing a bid on an item.

Reserve

The reserve is the lowest price that the seller of the equipment is willing to accept for the item. The reserve price is never displayed to bidders. Only items with bids that meet or exceed the reserve amount will be sold to the highest bidder.

As long as an item has not reached the hidden reserve amount, Reserve Not Met will be displayed to the right of the current high bid. As soon as a bid reaches the reserve amount, Reserve Met will be displayed to the right of the current high bid.

If an item is offered without a minimum reserve, NO RESERVE!! will be displayed to the right of the current high bid.

Buyer's Premium

Each EXFA item includes a Buyer's Premium that is added to the winning bid amount.

For example, if the winning bid is $1,000, and if the Buyer's Premium is equal to 12% of the bid amount ($1,000 x 0.12 = $120) and added to the bid.

The item's winning bid amount will be $1,120 and due EXFA.

Please see complete Buyer Premium information in EXFA's Terms and Conditions.

Bidding Location

Bidding areas are on the "Details" page of each EXFA item (see "Site & Item Navigation" for instructions to navigate to an item's detail).

The bid is typed in the area labeled "Your Maximum Bid" (shown above) and submitted when you click on the "Submit" button.

  • Bids are in US-Dollars; enter a numeric value only (enter 1000 for a bid of US-$ 1,000).
  • Bids are accepted only when logged onto an EXFA account.
  • A bid may be entered without being logged in to EXFA. When not logged in, you are prompted to either enter your email address/password to login or Register for an EXFA account.
  • When your bid is the first bid for the item, the system places the least bid amount according to the item's:
    • Reserve
    • "Next Allowable" Bid (see below)
    • "Your Maximum Bid"

Bid Increments

EXFA Items include recommended bid amounts; the amounts are displayed on the item's "Details" page. The "next allowable" bid in the adjacent example below is $3,450:

A new bid will be rejected if the bid is below this "next allowable bid" amount.

When a bid is rejected, a "Web Message" EXFA displays "Your bid must be at least the same amount as the minimum bid"

The remaining values in the example above ($3,600, $3,825, and $4,125) are only suggested bid values for the same item.

Bid Acceptance

After receiving a valid bid and prior to accepting it, EXFA displays a "Bid Message":

  1. Click on the check box labeled "I agree to the Terms & Conditions Below" to acknowledge you have read and agreed to both the Item's Terms & Conditions and EXFA's Terms & Conditions as contained in this area.
    If you do not agree to the terms, click on the "Cancel" button.
  2. Click on the "Send My Bid" button.

When EXFA accepts the bid, a "Bid Message" web page is displayed confirming the bid's status (such as "Congratulations! You are the highest bidder.").

Once your bid is accepted by the system, you cannot cancel, delete or retract it.

Email Bid Confirmation

EXFA also confirms bid acceptance by email, which includes the same status as displayed in the "Bid Message" on the website.

Note: Please add noreply@exfactoryauctions.com to your "safe" email list to ensure that you receive EXFA emails and avoid their capture by spam filters.

If you have any questions about your bid status, please email or contact the Auction staff at +1 877-580-5844 x367.

Bid Obligation

When you have the winning bid on an auction item, you are obligated to purchase the item.

Once submitted, a bid cannot be retracted. If the reserve is met, and your bid becomes the high-and-winning bid, your bid becomes a contract.

All non-performing bidders will have their accounts cancelled immediately.

Proxy bidding

EXFA honors bids that are greater than the "next allowable bid" amount.

When you already are the "highest bidder", EXFA does nothing.

When you lose the "highest bidder" position, EXFA bids on your behalf only as much as necessary for you to regain the "highest bidder" position.

EXFA automatically sends an email confirmation for a proxy bid for the item on your behalf.

Bid Confirmations Sent by Email

Bidders receive EXFA generated emails to confirm your current or changed Auction status for the following events:

  • Opening of an EXFA Account
  • Bid Confirmation
  • Bid Met Item's Reserve
  • "Out Bid" Notification
  • Receipt of Proxy Bid Amount
  • Proxy Bid Entered for Item
  • Auction Over for Item you bid on
  • Receipt of Information Request for Item
  • Receipt of Shipping Information Request for Item
  • Receipt of Surplus Equipment Notification

Note: Please add noreply@exfactoryauctions.com to your “safe” email list to ensure that you receive EXFA generated emails and avoid their capture by spam filters.


   
 
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